Student IT Support Site

Welcome to the Student IT Support Site.

Here you will find user guides to the systems used in school.

West Island School has a dedicated IT Service Desk in D709 that provides support to all members of students and staff at WIS.

Office Hours:

Mondays - Thursdays, 8am to 4.30 pm

Fridays 8am to 3.30pm

Closed on Saturdays, Sundays & public holidays

Tel: 3902 4215

email: helpdesk@wis.edu.hk

Go to D709 or email helpdesk@wis.edu.hk for issues with:

• Gateway account

• Wisdom account

• Student ID card

• Timetable

• School Email 

Go to the IT Service Desk in D709 or email helpdesk@wis.edu.hk for issues with:

• Student Laptop Support

• Internet connectivity

• Printing support and top-up

• Adobe Creative Cloud and MS Office Subscription

School Systems

• WISDOM

• Gateway