FAQ

Here are frequently asked questions

Q: I always get certificate error when clicking the Gmail link on Wisdom

A: Check that your laptop/computer has the correct date.

Q: What is the format of the csv file for import to gmail contact

A: First Name, Last Name, Email Address

Q: What do I do if I can't print?

A: Follow the guide here, go to the hatch in D709 if you still can't get it to work.

Q: Where do I top up my printing balance?

A: Go to the hatch in D709 to get printing credits. A minimum of $50 is required.

Q: Where do I download Adobe Creative Cloud?

A: Follow the guide here, go to the hatch in D709 if you still can't get it to work.

Q: Where do I download MS Office 365?

A; Follow the guide here, go to the hatch in D709 if you still can't get it to work.

Q: Where can I see updates regarding my Horizons Week activities?

A: Follow the guide here.

Q: How do I connect my device to the wifi?

A: Follow the guide here, go to the hatch in D709 if you still can't get it to work.